Our focus is to bring everything together in one window to improve the user experience.
In today’s remote world, customers require businesses to be efficient and attend to queries without jumping through hoops or waiting for too long to be attended to.
We take away the endless questions you get asked when you contact a contact centre, such as your email address or having to confirm your telephone number.
Everything related to the customers’ information is readily available for the user, and the contact centre consultant. That information is then generated from just one source; Coligo.
Omnichannel is the complete communications solution for your business.
Whether you are running a small business or an international corporation, we can help by bringing all your calls, texts, emails, live chats and social media into one unified interface.
XCALLY is an innovative Omni Channel solution that integrates Asterisk™ with the Shuttle and Motion technologies, developed in the Xenialab Research Center. The solution is one of the best Contact Center Management platforms for multichannel – voice, chat, email, SMS, fax and social channels through standard APIs. XCally can be deployed on-premise and also cloud-based catering to inbound, outbound and blended Call Centers of all sizes.
The ScopTel IP PBX solution is a distributed software application that can be installed on both virtual and physical servers, thus offering a multitude of architectural designs from premise-based servers to a centralised data center (DC) hosted WAN environment. The application is distributed as an ISO which includes the customised Linux operating system.
- 060 068 8980
- contact@coligogroup.com
- 9 Kingfisher Drive 2191 Fourways, South Africa